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Clerk Analyst - Payroll (18-00259) in Detroit, MI at GTA

Date Posted: 4/13/2018

Job Snapshot

Job Description

GTA is unable to hire candidates that require H1-B visas to work in the U.S.  If you require an H1-B, please don't apply.

Title: Clerk Analyst - Payroll (18-00259)
Location: Detroit, MI
Pay Rate: Open
Additional Benefits: Health, Dental, Vision, 401(k), company paid holidays and more!
Type of hire: Contract (Short-term; 2-4 months)
Shift: 1st Shift (7:30-4pm; Flexible start time with an 8 hour shift)
 
Managers Specifications:
  • Aiding in timekeeping support for the beginning of the year
  • Daily timekeeping support for group leaders at the plant.
  • Managing a large volume of calls and emails.
  • Kronos timekeeping experience required.
  • Previous experience in an automotive manufacturing environment preferred.
  • Perform business functions necessary for supporting a Shared Services Center – People Services environment and provides tier one assistance to managers, employees, Human Resources functional areas and vendors. Applicant should possess a high degree of payroll knowledge to deliver exceptional customer service while meeting customer expectations relative to problem solving day to day issues.
  • Work activities will also include, but are not limited to, processing paperwork in accordance with established procedures, collecting and validating document images required to process status changes, generating reports, participating in audits and providing telephone support. 
Position Responsibility:
  • Respond to employee inquiries either by phone or email
  • Quickly develop an understanding of the GM HR and payroll systems
  • Achieve understanding of various systems that feed HR and payroll and their impact on employees
  • Maintain a cohesive work relationship between multiple 3rd party vendors that support GM
  • Network and collaborate with colleagues, third parties, and other GM departments to achieve desired business results
  • Keep up-to-date with all communications that affect employees
  • Assist in the documentation of HR and payroll processes in the knowledge database warehouse
  • Recognize trends in employee inquiries that may identify potential system failures
  • Collaborate frequently with other Shared Service Call Center agents to ensure seamless overall service delivery
  • Administers human resource policies and procedures that cover multiple Human Resource functional areas.
  • Assists employees, managers and third party vendors with basic and moderately complex Employment, Benefits, Human Resource policy, Payroll, Talent Management, Labor Relations, Compensation, Time and Attendance, Disability and Leave Management issues. Provides prompt solutions, highly responsive and superior customer service to all inquiries by referencing corporate policies and procedures to ensure accuracy of response.
  • Assists managers and employees with web-site navigation and self-service utilization
  • Performs administrative activities, which includes completion and processing of Human Resource forms, preparing reports and conducting audits as required. Performs special projects and other related duties as required.
  • High level of Integrity and the ability to maintain extreme confidentiality.
  • Other duties as needed and assigned by the manager. 
Position Requirements:
  • Prior Payroll Experience - Preferred
  • Excellent Customer Service Skills - Required
  • General knowledge of human resources, benefits administration and payroll; talent acquisition/management, compensation, and leave administration - Preferred
  • Ability to work under pressure and balance many assignments at one time
  • Highly developed written and verbal communication skills
  • Strong interpersonal and team building skills 
GTA QUESTIONS:
  1. Please share a few highlights why you are an ideal fit for this opening. (Brief example)
  2. Have you completed any college education? If so, what was the month and year? (Ex: 01/89)
  3. Are you currently working? If not, when was your last day of employment?
  4. Can you please list why you left your last few employers?
  5. What pay rate are you looking for? (If your required rate exceeds the listed pay rate you may by over qualify for this position, but please share what you would be comfortable with)    
  6. Have you worked at GM before? If so, were you contract or direct?
  7. When would you be available to interview and start this position, if selected?  
  8. Do you require a visa sponsorship? If you currently have sponsorship, other than a TN visa, please state the type of sponsorship and when it will expire. Please give month and year. If you are able to receive extensions to the sponsorship, please note how many additional years. 
     
Please be aware that in order to submit you for a position with GM we will need to confirm additional personal information.  A recruiter will contact you by phone or e-mail to verify this information. 

Please note that if you are a current GTA employee or have been placed by GTA at one of our clients, we will not be able to entertain moving you. However, we are hopeful that you may know someone else who is qualified and as such you would still be eligible for our generous referral bonus program detailed below.

REFERRAL BONUS PROGRAM:
If you are able to refer a person we do hire, we can offer up to $250 for contractors after they are on the job for 90 days and up to $500 for direct hires after they are on the job between 90 days to 180 days, depending on customer payment terms