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L3 Support Tech - Deskside Support in Princeton, IN at GTA

Date Posted: 2/26/2018

Job Snapshot

Job Description

Title: L3 Support Tech - Deskside Support
Location: Princeton, IN
Pay Rate: Open and Competitive
Additional Benefits: Health, Dental, Vision, 401(k), company paid holidays and more!
Type of hire: Contract 
Shift: 1st
Managers Specifications:
  • Expected to work shifts on a monthly rotation
    • 24x5 shift support
    • Shift 1: 5:30am - 2:15pm
    • Shift 4: 1:30pm - 10:15pm
    • Shift 5: 9:30pm - 6:15am
  • Example: Jan: Shift 1, Feb: Shift 4, Mar: Shift 5, etc. 
Position Responsibility:
  • Responsible for support, troubleshooting and installation of IT infrastructure equipment. 
    • Consist of desktops, laptops, mobile devices, printers, servers, and networking equipment in the environment.
  • Requires experience working directly with customers and other support personnel. 
  • Responsible for local coordination, installation and ongoing support of various Manufacturing and Administrative computer systems.
  • Required to oversee and assist installation & configuration of LAN, Telco and A/V infrastructure.  Responsibility also includes break/fix for plant floor equipment.
  • Be able to work under pressure. 
  • Repair and/or replacement of critical plant floor equipment require a 15-minute turnaround time. Strong project management skills a plus. 
  • Ability to create and manage project activity.
  • Ability to take direction as well as being a 'self-starter”.
  • Work directly with Plant Floor and Administrative Staff to identify issues and develop/implement countermeasures.  
  • 24 hour on-call coverage required to support multiple manufacturing shifts.
Position Requirements
  • CCNA Wireless and CCNA Routing and Switching certifications are plus.
  • Very strong knowledge of Cisco Networking and Windows environment is required.
  • Knowledgeable of the following:
  • Cisco Layer 2 Switching & Layer 3 Routing
  • Cisco Enterprise Management & Wireless Networks
  • Cisco Unity PBX Administration
  • IT Cabling Infrastructure Planning & Design for Fiber & Copper Networks
  • Windows 7, Windows 10
  • Windows Server 2003, 2008, 2012
  • SQL Server 2005, 2008, 2012
  • Windows Active Directory
  1. Do you have prior Toyota work experience or ANY Toyota affiliation, in any capacity?
  2. Do you currently have any family members working at Toyota?
  3. What is the day and month in which you were born (We do not need the year)?
  4. Please provide the last 5 digits of your Social Security Number (Toyota requires information to create your profile)
  5. What is your acceptable hourly rate for this position?
  6. What is the highest level of education you have completed? Which field of study is this degree in and from which university did you graduate?
  7. Are you currently working? If not, when was your last day of employment?
  8. When would you be available to interview and start this position, if selected?
  9. If you currently do not live near the job location and the commute is too far for you, are you willing and able to relocate at your own expense?
  10. Are you able to work in the U.S. without need for a Visa, other than a TN Visa for Canadian citizens?
  11. Do you require a visa sponsorship? If you currently have sponsorship, other than a TN visa, please state the type of sponsorship and when it will expire. Please give month and year. If you are able to receive extensions to the sponsorship, please note how many additional years.